Shipping & Returns
Delivery times and shipping costs
Express Delivery 48h free in United Kingdom and Ireland
Europe: 3-7 working days. 7.95
Rest of the world: 3-7 working days. 11.99
Orders placed after 4 pm are managed the next business day.
Shipments addressed to countries outside the European Union may be subject to tariffs and customs costs, according to the legislation of each country. These expenses will always be borne by the buyer. In these shipments delivery times may be extended due to customs procedures. The time spent in customs control will not be considered as part of the delivery time.
Returns are free for all products in all the United Kingdom and Ireland. In the event that the user is not satisfied with the products received in his order, without these have any manufacturing defect, the user, according to the General Law for the defense of Consumers and Users, will have a term of 15 days to return the entire order or, if you prefer, you can return any of the products that make up the total order and all without any penalty and without the need to indicate the reasons. The returns are not free out of the United Kingdom and Ireland.
Once the authorization has been received, the client must wrap the package and the transport company will pick it up at the address. When we receive the product in perfect conditions in our offices we will proceed to the return of the cost of the product and the shipping costs of the return.
1. Request a refund from: My account
2. Store the complete product, with its original box and accessories, in a sturdy box or in which you received the order
3. The transport company will pick you up at your address.
If I do not like it, will you give me back the money?
We hope that our products meet the expectations and you love them, but if you expect something else for any reason there is a period of 15 calendar days from the receipt of the order to return it for free. Once the package has been received and the return has been confirmed, the full amount of the order will be refunded by the same means that the payment was made within a maximum period of 15 days.
Lemonte will send a courier to pick up the package for free